FAQ
www.nusantrapetrelocation.com
Frequently Ask Question
What documents do I need to import my animals into Malaysia?
The documents needed vary depending on the destination, species, intended use of the animal, and mode of transportation/carrier (airplane, ship, truck). The animal must be examined by a veterinarian who will issue the health certificate. The health certificate is then endorsed by a State Veterinarian (official government Vet).
How do I obtain a health certificate for my Pet?
You must have your animal examined by a veterinarian. If the animal meets the destination country’s requirements, your veterinarian can issue the health certificate. Please contact your veterinarian to obtain a correct and properly completed export health certificate
How do I obtain an Import Permit for my Cat or Dog?
Please get in touch with Nusantra's personnel 1 month prior to arrival at Kuala Lumpur International Airport (KLIA). For more information please talk to one of our Pet Relocation experts on +60176780385 / +60132803574 / +60192530710 or you may contact us at nusantrabengals@gmail.com
What does cargo mean?
Cargo: your pet travels in the cargo hold at the bottom of the Flight on a passenger airline or cargo flight and is booked by a pet travel agent.
PETS AS EXCESS BAGAGGE?
In many cases, your cat or dog can easily travel with you by booking them as extra baggage (EB). They will either travel in a Live Animal (AVI) compartment of the flight or together with you in the cabin.
Meet the export permit requirements?
To obtain the export permit, your export agent will need you to provide the following :
A vaccination card, showing that your pet is up to date on vaccines. (Note: vaccine requirements can change frequently, including when the vaccines are administered prior to departure, so be sure to check with your export agent about these ever-changing requirements.
Sometimes even if your pet has been vaccinated within the past year, they may still require another vaccine within a few weeks of travel).
- A JPEG or PDF of your passport - Your address in Malaysia, and your address in your destination country. - A health certificate signed and stamped by your veterinarian, which lists : Your pet’s age - Physical description 15-digit microchip number. It must also state that your pet is healthy, free from contagious diseases, and is fit for air travel
A vaccination card, showing that your pet is up to date on vaccines. (Note: vaccine requirements can change frequently, including when the vaccines are administered prior to departure, so be sure to check with your export agent about these ever-changing requirements.
Sometimes even if your pet has been vaccinated within the past year, they may still require another vaccine within a few weeks of travel).
- A JPEG or PDF of your passport - Your address in Malaysia, and your address in your destination country. - A health certificate signed and stamped by your veterinarian, which lists : Your pet’s age - Physical description 15-digit microchip number. It must also state that your pet is healthy, free from contagious diseases, and is fit for air travel
Requirements for pet ( Cats & Dogs ) import into Malaysia are as follows?
- Your pet must be of age 3 months and older
- Your pet must be microchipped and it has to be ISO compliant
- Rabies vaccine must be administered at least 30 days before the import date
- All vaccination & parasitic treatments must be up to date
IMPORT PROCESS
- Import permit application - Airport terminal clearance - Manifest cargo clearance - Booking reservation at the quarantine station (Depends on the country of export) - Feeding & cleaning of pets during the quarantine period - Delivery to residence
IMPORT PROCESS
- Import permit application - Airport terminal clearance - Manifest cargo clearance - Booking reservation at the quarantine station (Depends on the country of export) - Feeding & cleaning of pets during the quarantine period - Delivery to residence
How to measure your pet?
You can use the following A & B measuring guidelines :
A - Measure the length of your pet from the base of his tail to the tip of his nose while standing. - Then add about 4 inches to that measurement.
This will be how long your pet's crate needs to be.
B - Measure the length of your pet from the floor to the top of his head while standing. - Then add about 4inches to that measurement.
This will be how tall your pet's crate needs to be
A - Measure the length of your pet from the base of his tail to the tip of his nose while standing. - Then add about 4 inches to that measurement.
This will be how long your pet's crate needs to be.
B - Measure the length of your pet from the floor to the top of his head while standing. - Then add about 4inches to that measurement.
This will be how tall your pet's crate needs to be